Privacy Policy

Who we are

BrookMap is operated by BrookMap Private Limited. We provide sector maps, plot layout plans, and a place for users to post and browse property listings.

Registered office: A-002, Pocket P3, Alpha Greater Noida, Noida, Gautam Buddha Nagar, Uttar Pradesh 201310, India.

For the purposes of the Digital Personal Data Protection Act, 2023, BrookMap Private Limited is the data fiduciary for personal data collected through the BrookMap website and mobile app.

Contact: Connect@brookmap.com or 9582811222.

Who may use BrookMap

BrookMap is for adults. You must be at least 18 years old to create an account or post a listing. Property dealings in India require you to be capable of contracting, and we do not want personal data from children.

Information we collect

Account. When you sign up we collect your phone number so we can send a one-time password and keep you signed in. You may also add your name and a profile photo.

Listings. If you post a property we store what you submit: sector, plot number, price, size, photos, description, and how you want to be contacted.

Saved items and activity. If you save a listing, contact a seller, or flag a listing, we store that so the feature works and so we can review reports.

Location. With your permission the app uses your location while you are using it, to show properties near you. We do not collect location in the background. You can turn this off in your device settings.

Photos. With your permission you can choose images from your camera or photo library to upload. We receive only the photos you select. We do not scan the rest of your library.

Device and diagnostics. We collect basic technical information such as operating system, app version, and screen size, and crash reports, so we can fix failures.

Messages you send us. If you email or call us, we keep what we need to answer you, including account-deletion and listing-report requests.

We do not sell personal data. We do not use your data for cross-app advertising.

How we use your information

We use this information to:

• Create and secure your account, including sending login codes by SMS.
• Show sector maps, plot details, and listings.
• Let buyers and sellers contact each other through the details they choose to publish.
• Save properties you mark, and enforce listing limits on your account.
• Review reports of incorrect, misleading, or unlawful listings and remove content where appropriate.
• Detect abuse, fraud, and security incidents.
• Fix crashes and understand, in aggregate, how the app is used.
• Meet a legal order or a duty under Indian law.

We process account and listing data because you asked us to provide the service, and because you consent when you enter your phone number, grant location or photo access, or post a listing. You may withdraw consent by turning off the permission in your device settings, deleting the listing, or deleting your account. Withdrawing consent does not affect use of data that already happened, and some features will stop working.

Sharing your information

We share personal data only as follows:

• Service providers who host the app, store data, deliver SMS login codes, or process crash reports, and only so they can perform that work for us.
• Other users, for information you choose to publish. A listing’s plot, sector, price, photos, and the contact details you attach are visible to other users by design.
• Authorities, when Indian law, a court, or a government order requires it, or when disclosure is needed to protect a person’s safety or to investigate a report of fraud.

We do not sell, rent, or trade your personal data.

Listings, ownership, and fraud

BrookMap is a maps and listings platform. BrookMap Private Limited is not a broker, dealer, or party to any sale, rent, or other property deal.

Anyone with an account can post a listing. We do not verify that the person posting owns the plot, has authority to sell or rent it, or that the price, size, photos, title, possession, approvals, or contact details are true. A pin or listing on a BrookMap map is not a statement by BrookMap that the property is for sale, or that the poster is the owner.

You are responsible for what you post. Posting a property that is not yours, impersonating an owner, or using the app to cheat someone is prohibited. We may remove the listing and the account.

If you are buying or dealing, verify ownership, title, approvals, and the identity of the other person yourself, including through the revenue records and a lawyer, before you pay any money or transfer any property. Do not send advances, tokens, or passwords only because a listing appears on BrookMap.

To the extent Indian law allows, BrookMap Private Limited is not liable for a loss caused by a user-posted listing, a listing of a property the poster does not own, a fake seller, or a deal between users. This includes loss of money, a failed transaction, or a dispute over title. Nothing in this policy limits liability that Indian law does not allow us to limit, including liability for our own fraud.

If you believe a listing is false or is on someone else’s property, report it in the app or write to Connect@brookmap.com with the listing and why you believe it is wrong. We review reports and remove content that violates this policy or the law.

Data retention

We keep your account and listings while your account is active.

When you delete your account in the app, we delete the account, your listings, and the related data we hold in the live service at that time. Copies in backups or logs may remain for a short further period until those backups rotate, and we may retain a limited record where the law requires it, such as a fraud report or a government order. We do not use a deleted account to market to you.

Account deletion and your rights

In the BrookMap app, open Profile, tap Log out, then tap Delete account. This permanently deletes the account, listings, and related data, and signs you out. It cannot be undone.

If you cannot open the app, email Connect@brookmap.com from the address or phone you used, and ask us to delete the account. We will delete it and confirm.

Under the Digital Personal Data Protection Act, 2023, you may also ask us to:

• Confirm whether we are processing your personal data, and for a summary of it.
• Correct personal data that is wrong or incomplete.
• Erase personal data, subject to the retention rules above.
• Nominate another person to exercise these rights if you die or become unable to do so.
• Withdraw consent, as described above.

Write to Connect@brookmap.com. We will respond within a reasonable time, and for a grievance about the website or app we will acknowledge the complaint within 24 hours and aim to resolve it within 15 days. If you are not satisfied, you may complain to the Data Protection Board of India, once that route is available to you under the Act and its rules.

Children

BrookMap is not directed at anyone under 18. We do not knowingly collect personal data from a child. If you believe a child has given us personal data, contact Connect@brookmap.com and we will delete it.

Security

We protect accounts with phone login codes and signed sessions, and we restrict access to production systems. No method of transmission or storage is completely secure. Use a phone number only you control.

Changes to this policy

We may update this policy. If we make a material change, we will post the new policy on this page and change the effective date before it applies. If you keep using BrookMap after that date, the updated policy applies to that use.

Contact and grievances

For privacy questions, account deletion, listing reports, or a grievance, contact BrookMap Private Limited:

Grievance officer: Dushyant Singh
Connect@brookmap.com
9582811222
Registered office: A-002, Pocket P3, Alpha Greater Noida, Noida, Gautam Buddha Nagar, Uttar Pradesh 201310, India

Write “Grievance” in the subject line so we can route it. We will acknowledge a grievance within 24 hours and aim to resolve it within 15 days. If you are not satisfied, you may complain to the Data Protection Board of India, once that route is available to you under the Act and its rules.